Fast, Reliable Shipping You Can Trust

Quick, safe delivery across the USA and Canada.

Shipping & Delivery Policy

At OASISGOU, we are committed to delivering your order quickly and safely. We use USPS Ground Advantage and other trusted shipping carriers to provide the best service across the USA and Canada.

Shipping Rates:

  • USA & Canada: Flat-rate shipping between $5.99 – $9.99
  • Free Shipping: On most USA orders over $99 qualify for free standard shipping
  • Alaska surcharge = $10
  • Hawaii surcharge = $10
  • Puerto Rico surcharge = $10

Processing & Delivery Time:

  • Processing Time: Orders are typically processed and shipped within 2 business days
  • Estimated Delivery Time: 5 business days after shipment (Please note: delivery times may vary due to carrier delays, holidays, or natural disasters beyond our control)

Shipping Locations:

  • We currently ship to addresses within the United States and Canada
  • We do not ship to P.O. Boxes or international addresses outside of these regions at this time

Return & Exchange Policy

We want you to love your purchase! If you’re not satisfied, we gladly accept returns within 30 days of delivery.

Return Options:

  • Full Refund
  • Exchange for a different item
  • Store Credit to use for future purchases

Return Requirements:

  • Items must be unused, unworn, and returned in their original packaging
  • All tags, labels, and any included accessories must be intact

Non-Returnable Items:

  • Sale or clearance items (if marked as final sale)
  • Gift cards
  • Items showing visible signs of wear or damage

Return Shipping:

  • Customers are responsible for the cost of return shipping
  • We recommend using a trackable shipping method, as we are not responsible for lost or delayed returns

How to Start a Return:

To begin the return or exchange process, please contact our support team:

Email: Support@oasisgou.com

Include your order number, the item(s) you’d like to return, and the reason for the return. We’ll respond with detailed return instructions